How do i save information

When you use the TurboTax CD software, the software automatically saves your progress as you go, so you can always pick up where you left off.

The FAQ below explains how to backup your tax data file and also how to find it on your computer:

https://ttlc.intuit.com/replies/3332500

It crashed on me on the last deduction section and when checking on foreign tax explanation and lost all info. Was evidently not saving the info as I went along. Very frustrating to have to redo the entire return again. 

@getsar

 

If you are using TurboTax CD/Download software, then you have to manually save it as you enter information. 

• On Windows version, click File in top left corner of software window and then Save As to save the initial file with a specified name you'll remember. And then as you enter information, go back to File and Save to keep saving the information being entered. 
• On Mac version, with software open as active window, click File in top left near the black apple and TurboTax in far left corner of the computer screen and then click Save. Name file as something you can remember and save to desktop or another place you can easily access when needed.

If you are using TurboTax Online, the software saves it automatically for you as you enter information. 

 

Source: AndreaC1

 

Worst product ever. Does not work and the support is nonexistent. I want my money back. This is a horrible situation with no solution available. Thanks for nothing 

Please see the below TurboTax Help Article for assistance with requesting a refund for your TurboTax product. 

How do I request a refund for my TurboTax product?

@jjsheehanjr9954