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New Member
posted Jun 3, 2019 10:36:30 AM

How do i get my temp card info

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24 Replies
New Member
Jun 3, 2019 10:36:31 AM

You will receive an email with instructions on how to create your online account. Once your online account is set up, you will receive temporary card information that you can use to spend online. You should receive a physical card in the mail within 5-10 business days after the IRS accepts your return.

https://ttlc.intuit.com/replies/7066857

Level 4
Jan 27, 2020 11:01:50 PM

Mine is set up but I can’t use the temp card info. I got my money about 1 hour ago 

Level 2
Jan 28, 2020 6:38:16 AM

Mine temporary card info isnt working either 😩

Level 3
Jan 28, 2020 6:41:02 AM

Are there certain websites that accept the temporary card?  Has anyone gotten the temp card to work?

Level 4
Jan 28, 2020 6:49:08 AM

I have tried so many websites. The card information keeps saying invalid and when I called the company and they said nothing was wrong with my account. Then they said they have to submit a ticket to tech-support there is something wrong because I can’t use mine

Level 4
Jan 28, 2020 6:49:42 AM

I have tried it on so many sites. A lot of people aren’t even telling me they are using their temporary card to send money to people and mine is not working at all. Tech-support said there was nothing wrong with my account

Level 3
Jan 28, 2020 6:55:18 AM

One support person told my sister she cannot use the temporary card. 

I'm sure that's not the case or what's the point on getting an "Advance" if I have to wait for the actual card? The refund would have been in my bank account by then. 

Level 3
Jan 28, 2020 6:56:58 AM

Are you able to see your advance balance? 

Level 4
Jan 28, 2020 6:59:12 AM

Yes balance says $1000 when I called the card company they said card is fine but it’s still not working 

Level 3
Jan 28, 2020 7:00:42 AM

This is a bit frustrating and disappointing. 

Level 4
Jan 28, 2020 7:02:05 AM

Wait and the person I spoke to said the temp card is working fine but yet it’s not 

Level 4
Jan 28, 2020 7:02:28 AM

Have you called and asked? 

Level 3
Jan 28, 2020 7:04:21 AM

I haven't called myself yet. 

Level 4
Jan 28, 2020 7:07:05 AM

They told me that when you’re using the temporary card info you have to run it as credit. I tried all that and it’s still not working when I called the company they said my card was fine but I kept telling them no it’s not something is wrong. Then they submitted my ticket to tech-support and it can take 24 to 48 hours

Level 2
Jan 28, 2020 7:11:36 AM

They submitted a ticket for mine too... after sitting on hold 38 minutes... Im sortttaaaa irritated 

Level 1
Jan 28, 2020 7:14:12 AM

You will receive temporary password and activation in your email. If you havent received it, check your junk/spam folder.  You will not be able to use that card at all until you activate it & set your pin.

Good luck

Returning Member
Jan 28, 2020 7:15:34 AM

See if it allows you to add the temporary card info to a CashApp or Venmo account. You can either create a separate account using the card to which you want the funds deposited to and transfer it that way using CashApp or Venmo, or send the money to someone you trust to have them send it back to you.

Level 1
Jan 28, 2020 7:16:05 AM

 your temp card info will be emailed to you, or the email address used to file

Level 4
Jan 28, 2020 7:17:14 AM

Hey! Cashapp won't accept prepaid cards at all. But definitely paypal....

Level 4
Jan 28, 2020 7:17:18 AM

Yes me too. 

Level 4
Jan 28, 2020 7:17:46 AM

Mine was activated days ago still not working. Called tech support they even said it’s fine but it won’t work 

Level 4
Jan 28, 2020 7:18:08 AM

Tried that it says invalid card 

Returning Member
Jan 28, 2020 7:18:15 AM

It allowed me to add the temporary card info to my account. Let me see if I can attach a screenshot to show you guys.

Level 4
Jan 28, 2020 7:18:27 AM

Yes I have it still doesn’t work says invalid