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Level 2
April 27, 2023
Question

How do I get my money back?

  • April 27, 2023
  • 3 replies
  • 0 views
I was unable to download the 2021 software on my computer. I want a refund.

3 replies

VolvoGirl
Level 15
April 27, 2023

Why what happens?  Is your computer too old?  

Turbo Tax Refund request form

How do I request a refund for my TurboTax product?

 

Level 15
April 27, 2023
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
thelimocoAuthor
Level 2
April 29, 2023

It is not a Microsoft approved app on my brand new computer. Advanced settings do not allow me to download the software. Refund has already been done through IRS.gov. I want my money back. TurboTax customer service does not exist. 

DoninGA
Level 15
Level 15
April 29, 2023

@thelimoco READ the replies on this thread.  They are specific answers to your question.