If you cannot log into Turbo Tax go to Forgot your TurboTax User ID or password?
If you can log into Turbo Tax then you can check your account with Turbo Tax by using the first link below.
https://ttlc.intuit.com/questions/1899319-account-recovery-request-for-your-turbotax-account
This link will take you to Account Recovery, where you can update your information.
If you have not efiled or mailed your return to the IRS, please see the instructions below for opening your return for editing:
- Sign in to your TurboTax Online account.
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From the "Welcome home" box on the left, Click on "Visit My Tax Timeline" below the "Download/print" return button.
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Under SOME THINGS YOU CAN DO click on Add a state. (You are not adding a state to your return. By choosing this option it will allow us to open up your return.)
- You should now see the Tax Timeline, select any heading to begin editing.