Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 27, 2025 1:49:01 PM

How do I get a refund from Intuit

I recently had a tax expert prepare an amended return for me.  The method provided by intuit for changes using a K1 do not equate properly to the 1040X prepared.  I chose professional service and was charged for this service but will not be using the service to file my amended return as it would result in a significant loss in my return for some reason.  Maybe I don't understand the numbers well enough to file an amended return through Turbo Tax, but either way I will be filing my return by mail.  I do not believe I should have to pay for the services of Turbo Tax based on this.

0 1 2856
1 Replies
Level 15
May 27, 2025 2:03:52 PM

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm