Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 5, 2025 12:22:35 PM

how do I fix this?

Your transmission didn't go through

0 2 286
2 Replies
New Member
Feb 5, 2025 12:30:45 PM

Your transmission didn't go through
We could not e-file your return for the following reason:
Our records indicate that you are not entitled to e-file one or more form sets.

Expert Alumni
Feb 5, 2025 1:04:29 PM

To resolve this issue first try troubleshooting your web browser, turn off any pop-up blockers, use a different web browser, delete your browser cookies.

 

Sometimes when you aren't able to e-file it's due to one or more of the forms on your tax return not being ready yet. You can visit the following TurboTax help article:

 

When will my individual tax forms be available in TurboTax?