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Level 2
posted Mar 26, 2023 7:25:27 AM

How do I delete the documents that I uploaded in the Documents section?

I saw the files at the Documents section that I uploaded but can't delete them

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10 Replies
Intuit Alumni
Mar 26, 2023 9:44:44 AM

Please see the below TurboTax Help Article to assist you with deleting documents in TurboTax Online.

How do I view and delete forms in TurboTax Online?

Level 15
Mar 26, 2023 10:18:37 AM

Or...do you mean things stored in the left-window "Documents" area.... below "Tax Home"?

_____

I don't have an answer to that, but someone else might.  (I've never used it)

Level 2
Mar 26, 2023 10:41:39 AM

That is not the answer, my question is "How do I delete the documents that I

uploaded in the

Documents section

?" not the forms that created by Turbo Tax.

Level 15
Mar 26, 2023 1:56:23 PM

@lungfuatx    I'm not sure the "Free" users have actual access to that section.

 

IF you uploaded files into the Documents section, during a prior year, when you were using one of the Fee-based versions, but are using "Free" this year....I don't know what happens.....whether you get full access without upgrading again or not.

________

@DoninGA    @Anonymous_ 

Do any of the Champs actually use the Documents/MyDocs section in the Online version to store Tax documents?  They may know how to delete what has been stored there.  OF course the issue with using "Free" this year by the OP might intrude.

Level 15
Mar 26, 2023 2:08:32 PM

@SteamTrain Think this FAQ gives the answer.  If you are not using one of the paid online editions or Plus with the Free editions you do not have access to My Docs - https://ttlc.intuit.com/turbotax-support/en-us/help-article/small-business-processes/get-access-docstm/L8YRou0ad_US_en_US?uid=lfpw4yba

 

I do not personally use My Docs.

Level 2
Mar 26, 2023 2:29:16 PM

I'm using the Free Edition. If

Documents Section

is not covered in the Free Edition, Turbo tax should not allow the Free Edition User upload the file to the

Documents Section

. If they do, they should provide a way for the user to delete the file.

Level 15
Mar 26, 2023 3:05:20 PM


@DoninGA wrote:

I do not personally use My Docs.


Me neither.

Level 2
Mar 26, 2023 6:06:01 PM

Look like this is an an unsolvable problem.

Level 2
Mar 27, 2025 9:30:15 AM

I'm have the same problem, unable to delete documents from Documents section in my intuit.com account

Level 3
Mar 27, 2025 11:09:52 AM

Same here!