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New Member
posted Jun 7, 2019 3:49:07 PM

How do I delete a tax return I started

3 53 22393
24 Replies
New Member
Jun 7, 2019 3:49:08 PM

I want to restart my return on deluxe on my PC.  How do I do that?

Level 15
Jun 7, 2019 3:49:12 PM

This is a 2 year old post with a totally unrelated issue. Please ask your question with more details in a new post.

New Member
Jun 7, 2019 3:49:14 PM

How do I delete an unfinished tax return file

Level 15
Jun 7, 2019 3:49:16 PM

See the 2 year old answer below.

New Member
Jun 7, 2019 3:49:17 PM

While you're in your return, simply click at the top where it says "My Account" and then the drop down menu will give you an option stating "Clear and Start Over". That will delete your return and give you the option to start fresh

Returning Member
Jun 7, 2019 3:49:19 PM

There is no "My Account" at the top or anywhere else in can find within a tax return.  Give me a workable solution to delete a tax return from 2018 TurboTax deluxe  

Level 15
Jun 7, 2019 3:49:20 PM

You are commenting on a 2 year old post. Please start you own post with your question so that those who may be able to answer it will see the question.

Level 15
Jun 7, 2019 3:49:22 PM

And the answers are different now 2 years later.  

New Member
Sep 5, 2019 4:09:29 PM

I don't see my account to see the drop down menu

Level 15
Sep 5, 2019 4:42:45 PM

@vendor5 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

Level 1
Jan 8, 2020 7:17:11 AM

i want to delete a return i started. Someone suggested click my account with a drop down box.

there is no my account option in my 2019 edition

Level 15
Jan 8, 2020 7:21:41 AM


@pedwards1 wrote:

i want to delete a return i started. Someone suggested click my account with a drop down box.

there is no my account option in my 2019 edition


If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over.  Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return.  Click on Clear & Start Over.

Level 1
Jan 8, 2020 9:14:41 AM

i paid for turbo tax premier , so looks like that isnt an option that i can see.

New Member
Feb 2, 2020 5:02:07 PM

There is no "My Account" at the top of my page.

Level 15
Feb 2, 2020 5:07:47 PM


@richardmoreau461 wrote:

There is no "My Account" at the top of my page.


If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over.  Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return.  Click on Clear & Start Over.

Intuit Alumni
Feb 2, 2020 5:09:45 PM

As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, you can erase your return and start from scratch in TurboTax Online. 

 

  1. Sign in and select a topic to continue your return.
  2. On the next screen, from the left-side menu, select Tax Tools, and then Clear & Start Over (select the menu icon in the upper-left corner if you don't see this menu).
  3. Answer Yes in the pop-up to confirm.

Please click this TurboTax Help link to watch a video that will walk you through the process. https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

Intuit Alumni
Feb 4, 2020 12:39:22 PM

Please see the below FAQ for instructions on how to delete your tax return in TurboTax Online:
https://ttlc.intuit.com/community/using-turbotax/help/can-i-delete-my-tax-return-in-turbotax-online/00/25795

Returning Member
Feb 8, 2020 3:02:00 PM

Turbotax Premier (2019):  My "free" state return attached to a return labeled ~2019 Form 1040...... that was not completed.

I completed my return (labeled Conroy 2019 etc.) and am ready to file.  How can I delete the unlabeled return file, and restore my "free" state return so I can efile my (now complete) tax return?

 

Thank you.

 

Level 15
Feb 8, 2020 3:04:28 PM
Returning Member
Feb 8, 2020 3:22:01 PM

Thank you.

 

I followed the instructions and removed the state return per the instructions.

 

I then deleted the (unnamed file) ~Form 1040 from my documents.

 

My returns are ready to file, but the program is still asking for additional payment in order to efile the Massachusetts return.

 

Can I fix this? 

Intuit Alumni
Feb 8, 2020 3:33:41 PM

As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, you can erase your return and start from scratch in TurboTax Online. Please see the FAQ below for more information:

 

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

Returning Member
Feb 8, 2020 3:43:03 PM

Thank you, but I'm not using the "on-line" version.

 

I'm using a CD on my laptop.

Intuit Alumni
Feb 8, 2020 4:06:16 PM

 

To delete your tax return on the TurboTax software, please see this TurboTax FAQ, How do I delete a tax return that was created in the TurboTax for Windows CD/Download software?

If you want to delete your state tax return, please see this TurboTax FAQ,How do I clear my state return in the TurboTax for Windows software?

Returning Member
Feb 8, 2020 4:16:53 PM

That's done.   The state return was removed, and then the ~2019 return (that wasn't completed) is deleted.  I suspect the "free" state return is attached to this deleted return.

 

So, no state (Massachusetts) form has been e-filed.

 

When I attempt to file my completed return, the program requests payment for the state return.

 

Since the program includes the first state return for free, I would like to know how to fix this problem.

 

I would appreciate any assistance.