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New Member
posted Jun 5, 2019 3:52:10 PM

How do i active my card

0 14 2881
14 Replies
Level 2
Jun 5, 2019 3:52:12 PM

You can activate your Turbo Prepaid Visa® Card at the website below:

https://www.turboprepaidcard.com/



Level 3
Feb 2, 2020 11:49:58 AM

That website don’t work and neither does the customer service number I’ve done called. This is bull**bleep** I have two thousand dollars on a TurboTax prepaid card and I don’t have access to it because I can’t get through on any website or customer support line to resolve the issue. 

Intuit Alumni
Feb 2, 2020 12:01:17 PM

This TurboTax Help link will provide more informant on the temporary card. Click on I can’t access my Refund Advance temporary card.

https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-temporary-card/00/27511.

Level 3
Feb 2, 2020 12:04:19 PM

That link sent me straight to the website and the customer service number that I’ve been calling for days and won’t let me through and the website won’t load. And it’s not the temporary card it’s the physical card that you get through the mail. 

Intuit Alumni
Feb 22, 2020 12:51:33 PM

When you Activate your card, you will also set up your pin on the app. 

Please click here for the TurboTax Visa Debit Card phone number and don't choose option 2 (for a live agent), it will repeat a few times then you will get more options. 

New Member
Feb 24, 2020 8:55:11 AM

How do I activate new card?

Intuit Alumni
Feb 24, 2020 9:00:32 AM

Please click the link below for assistance with activating your Turbo Visa Debit Card.

 

https://turbodebitcard.intuit.com/

New Member
Feb 26, 2020 6:41:10 PM

I've tried the app its sends me a verification code to my email but keeps sayi ng invalid code. I cant send to my phone bc it has my old number I've been on hold forever. How can activate this card if online options dont work

Level 15
Feb 26, 2020 6:44:07 PM

If you are verifying online then you MUST keep the verification window open while you use a different window to check for the code ... if you close the first window the code will be invalid.   So open your email in a different window and toggle between them. 

New Member
Feb 26, 2020 6:52:52 PM

I did it that way never closed the window. Now its saying cant validate my card and I'm still on hold. Is this a real number and i did choose option 2.

New Member
Mar 5, 2020 11:00:38 AM

How am I able set up my card

Intuit Alumni
Mar 5, 2020 11:07:29 AM

@Duke1517 You can activate your Turbo Visa by clicking the following link: https://turbodebitcard.intuit.com/ and clicking the bluish green Activate Card button in the top right corner.

New Member
Apr 18, 2020 9:56:52 AM

Because I can't retrieve my verificati code to activate on my phone

Level 15
Apr 18, 2020 11:11:48 AM

Are you trying to activate from a phone ?   And you cannot see the code when it comes in at the same time ? 

 

If so try using a computer to activate the card so the phone is free to get the code ... or seek the help of a teenager 😉

 

Or try downloading the  Turbo Card App  instead ...