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New Member
posted Aug 31, 2024 2:24:19 PM

How do I access a prior Turbox Tax chat transcript?

Can I get a Turbo Tax case transcript?

0 2 6548
2 Replies
Level 15
Aug 31, 2024 2:52:09 PM

You would need to contact TurboTax support and speak with an agent to see if that is possible.

Support is open from 5am to 5pm Pacific time, Monday thru Friday,  Closed on Labor Day.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 6
Sep 1, 2024 9:08:42 AM

TurboTax does not currently provide chat transcipts.   It  seems strange that they do not, but maybe there is a privacy issue, since tax information can be sensitive.