See this TurboTax support FAQ concerning the Turbo Prepaid Visa® Card - https://ttlc.intuit.com/questions/4159623-how-do-i-use-my-physical-turbo-prepaid-visa-card-once-it-s-activated
Your balance for what exactly?You can check your federal tax account at this IRS website - <a rel="nofollow" target="_blank" href="https://www.irs.gov/payments/view-your-tax-account">https://www.irs.gov/payments/view-your-tax-account</a>
Just inquiring about my balance on my card