Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jul 16, 2021 6:54:45 AM

HOW **bleep**ING DARE YOU

RETURN MY MONEY THAT YOU STOLE IMMEDIATELY OR I WILL **bleep**ING SUE YOUR SORRY ASSES. 

0 3 748
3 Replies
Level 15
Jul 16, 2021 7:00:06 AM

What money are you referring to?

This is a user community forum which does not have access to your account so you need to explain.

Level 15
Jul 16, 2021 7:09:32 AM

See this TurboTax support FAQ for payment of the account fees - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

 

IRS website for free tax preparation software vendors - https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

INTUIT TERMS OF SERVICE FOR 

TURBOTAX ONLINE TAX PREPARATION SERVICES

Tax year 2020

https://turbotax.intuit.com/corp/softwarelicense/

15. GENERAL.

5. THIRD PARTY SERVICES

If you sign up for the Refund Processing Service which may enable you to deduct certain fees and any applicable tax from the proceeds of your tax refund, 

you authorize Intuit (and its third party processor) to debit these amounts (excluding the Refund Processing Service Fee) from the bank account you identify as your Direct Deposit Bank Account

 

in the event that you do not receive a tax refund that is sufficient to pay for them or in the event that your tax refund is delayed

. Note that the Refund Processing Service fee is payable to the bank whether or not your refund is large enough to cover your TurboTax fees.

Level 15
Jul 16, 2021 9:55:06 AM

next time read what you agree to. this type of agreement is standard among do-it-yourself software. if you don't want to agree to it, you can always prepare your return manually or use the services of a tax prep service.  however, they will bill you upon completion or shortly thereafter and expect timely payment. if you don't pay they can and sometimes do sue or turn it over to a bill collection agency.