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Returning Member
posted Jun 4, 2019 7:36:39 PM

Have not received state refund. A check states not received or processed. How do we check the problem. Federal received two week ago.

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1 Best answer
Level 15
Jun 4, 2019 7:36:43 PM

Double check your efile status here     https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Was it accepted?  Does it say Ready to Mail when you log in to your Timeline?

2 Replies
Level 15
Jun 4, 2019 7:36:43 PM

Double check your efile status here     https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Was it accepted?  Does it say Ready to Mail when you log in to your Timeline?

Level 15
Jun 4, 2019 7:36:46 PM

Federal and state refunds are sent separately, each on its own timetable, so check your state's tax website for the status