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Level 2
posted Feb 27, 2025 4:42:05 AM

Have not got my refund!

I still have not got my refund and it says it was sent today on the IRS site! And when I called the hotline number it said no refunds under this social security number. I’ve never had ANY problems out of TurboTax in many years but this is ridiculous. 

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1 Replies
Expert Alumni
Feb 27, 2025 6:03:45 AM

TurboTax has no control over the processing of your return or refund once the IRS has accepted it for processing. The IRS website have the most accurate and up to date information. It gets updated once a day. If you have any inquiries regarding any refund delay, you should contact the IRS or your state Department of revenue directly. 


There is a couple of FAQs to help you track your refund

 

When will I get my federal tax refund?

How do I track my state refund?

Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

Why do some refunds take longer than others?

What if my IRS refund is taking longer than 21 days?