After doing an efile, get an email rejection notice - IND-031-04 - the primary taxpayer's AGI or self-directed PIN from last year does not match IRS records. I have tripled checked the 2018 AGI so that is correct. The pin shows up automatically.
02936
1 Best answer
Texas Roger
Level 15
Jul 15, 2020 9:01:07 AM
For some reason the correct AGI does not match the IRS database. Try entering the number 0 instead of the actual AGI. This will often work.
If it doesn't work, you will have to print and mail your return.
2 Replies
Texas Roger
Level 15
Jul 15, 2020 9:01:07 AM
For some reason the correct AGI does not match the IRS database. Try entering the number 0 instead of the actual AGI. This will often work.
If it doesn't work, you will have to print and mail your return.
ph53
New Member
Jul 15, 2020 9:43:42 AM
Thank you! ...that worked - got submitted successfully.