I filed my taxes.. it has been processing for over 6wks.. I got a letter stating my state taxes where offset which I knew was going to happen but where is my federal refund?? Will it be mailed or am I still awaiting a direct deposit can't get ahold of anybody to answer a question
You do not say why your state refund was offset. TurboTax never knows about offsets to your federal or state refund so no one at TT can tell you if the IRS is going to offset your federal refund.
https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts
https://ttlc.intuit.com/community/refunds/help/what-is-a-refund-offset/00/26301
Reduced Refund https://www.irs.gov/taxtopics/tc203
NOTE: You can contact the IRS Treasury Offset Program Call Center at 1-800-304-3107 to ask if they have an offset for you on file. TurboTax would not have that information.
https://turbotax.intuit.com/tax-tips/tax-payments/who-can-garnish-an-income-tax-refund/L7cPPzDyc
You will need to reach out to the IRS to find out why the refund is delayed. @xmasbaby9 is correct.
For some other resources before checking if there was an offset:
For more information, see:
My return is accepted but still not approved. Is there a problem? Should I be worried?
Who Can Garnish an Income Tax Refund? - TurboTax Tax Tips & Videos