Email

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

 

To track your state refund:    

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr

 If your taxes are Accepted it is a good thing.  

• It means that their were no technical errors like Social Security Numbers that were wrong.
• It also means that TurboTax does not have any control of your  return.
• If you are being told that it's still in process, the IRS has not finished checking it out.

The IRS has stated that the typical time to process a tax return is 21 days, but there may be delays for many reasons.

TurboTax can only project the time to get your refund.  The IRS has the real control.

 

You can check the status of your tax return.  You will need:

• Social Security Number.
• Tax return year.
• Hilling Status.
• Exact refund amount

Please click here to enter your information  Check Your Refund .

If you wish to contact the IRS, you can call toll-free at 800-829-1040 

 

You can also Check your State Refund.