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Returning Member
posted Feb 25, 2020 1:45:19 PM

Email confirmation of acceptance- text received

I received an email confirmation almost immediately after filing showing my return as "in progress."  Shortly thereafter I did receive a text message that my return was "accepted by the IRS" but no email stating the same.  When  I look at the status of my return (downloaded version) it also shows "return accepted."  I am not expecting a refund- I owe several hundred dollars which I have set up for direct debit in March.  Does this have any bearing on the confirmation of acceptance email?  Thanks.

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4 Replies
Expert Alumni
Feb 26, 2020 10:04:01 AM

Just to clarify, did you not receive an email confirmation from the IRS or TurboTax?

Returning Member
Feb 27, 2020 11:24:15 AM

Correct- I received an email stating it was "in progress" but none stating it was accepted.  I did, however, receive text messages stating it was accepted and the status shows accepted on TT.  Called help line yesterday and they show it as accepted. Just no email...

Expert Alumni
Feb 27, 2020 11:41:47 AM

This is just an excerpt from an answer provided by Critter.  Certainly not all of it would apply, but it could help solve the riddle of why you didn't receive the second email.

 

REASONS YOU MAY NOT GET THE CONFIRMATION E-MAILS

-          You did not click the TRANSMIT MY RETURNS NOW button and/or did not *F*I*N*I*S*H* working through the program after you did click it.

-          The e-mail address you provided is wrong

-          The email was moved to your junk, trash or spam folder by your email program, or depending on how things are set up on your end, the email was deleted entirely.

-          Your e-mail provider marked the e-mail as spam and moved it to your *ONLINE* junk, trash or spam folder, or just deleted the email entirely with no notification to you. That’s your provider’s fault. Not yours or TurboTax’s fault.

-          You deleted the email without reading it, mistaking it for spam from TurboTax.

https://ttlc.intuit.com/replies/7453160

 

https://ttlc.intuit.com/community/after-you-file/discussion/re-why-haven-t-i-heard-if-my-taxes-are-excepted/01/1122571#M241912

Returning Member
Mar 3, 2020 2:35:45 PM

Not yet, but I just filed about 20 minutes ago