Earned Income Credit

Forum|Forum|4 years ago
April 4, 2022
2 replies
0 views

I would like to know why is it I had to pay to have my taxes done through you guys this year 115$ and I used the free edition. Come to find out I got a letter from the IRS stating I never claimed the Earned Income Credit which would have increased my refund? Why was this not reviewed? Turbo tax fills in the blanks after you enter the company name and number into there system? You blame people saying we entered something wrong but you can see I had earned income even if it wasn’t a lot. Now I have to sit here and wait for another return. I honestly don’t think I using you next year and I have been using Turbo Tax for many years. I see why the IRS would screw up but what’s your excuse!

TurboTax Free Edition Online

Vanessa A

Level 15

When using TurboTax to file your taxes, you should go through each question step by step. If you choose to skip sections, it is very possible that you will miss relevant questions. TurboTax, does not automatically give you certain credits as additional information is required. If you did not provide that additional information, forms are not generated for that particular credit including the EIC.

Although, TurboTax makes filing taxes easy for most people, it is best to never skip sections and take the extra time to read each question and go through all of the deductions and credits.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Jotty2020Author

Level 2

Well, In all the years I’ve used turbo tax this was the first year it’s been missed it’s always gone in.

Latimer

Level 2

Same here... now I get a letter from the irs asking why I didn't claim it. Had to fill out a form and mail it back to irs.

Jotty2020Author

Level 2

Has anyone heard back from the IRS about the letter they received about Earned income tax credit? I’ve tried calling, guess I’m just gonna give up. Lost money

jenny21109

Level 2

Any update on the EIC? I am dealing with the same issue.

Latimer

Level 2

No updates. Filled out the form and never heard back. Tried calling IRS but can't ever talk to someone. I figured by now I'll never get it. TurboTax really screwed a lot of customers. Shame on them.