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Level 2
posted Feb 22, 2023 1:02:53 AM

E-filing Status Not Updating

I had the same problem last year and am having it again this year.  I e-file my returns using TurboTax and get messages confirming that they have been accepted by the IRS, but when I check on the filing status, the desktop program shows that the returns have not yet been filed.  Because of this, I am unable to amend my returns.

 

The answers given thus far by TurboTax are superficial "I can not be bothered looking into this further" responses.  There is obviously a bug in their program that causes the e-filing status not to be properly updated.  I spent over an hour on the phone last year trying to address this, with no success.

 

TurboTax-- please look into this and let us know how this problem can be fixed.  Independently verifying the status is not what is needed.  What is needed is a fix to the program logic error. 

 

Also, I live overseas.  When I try to contact TurboTax Support, the only number I get is a toll-free 800 number which can not be used when calling internationally.  Can you please provide a non-toll free number as well to accommodate those of us living outside the U.S.?

 

 

 

 

 

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1 Replies
Intuit Alumni
Feb 22, 2023 10:13:08 AM

Yes, you can amend your 2022 tax return once it's been filed and accepted and the form is available. It's possible to make changes if it's still in a pending status. 

Please see this TurboTax FAQ here for assistance in amending or making simple changes in your tax return.