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New Member
posted Feb 23, 2026 12:57:51 PM

Downloaded 2024 file is blank

Hi - I have one TT account. I am trying to download my 2024 documents. The zip file I get is blank....have tried multiple times but the file is blank.

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1 Replies
Level 15
Feb 23, 2026 1:04:26 PM

Download the PDF

 

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

Go to this IRS website for free transcripts of a federal tax return - https://www.irs.gov/individuals/get-transcript

 

For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf