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Returning Member
posted Apr 30, 2022 9:14:10 PM

direct deposit failed

Hello ,

I been dealing with my prepaid  C C company. I been dealing with Brinks they are thru Netspend. I been dealing with  activating the Credit card after i  already given the routing # and acct info to have it direct deposit. I been looking at my email since i filed  1-2x. a day. I received a email the day the company saying there was an issue excepting my return on the card, due not activated .  They  gave me til 5pm that same day to deal wirh the matter i seen it at 6. 

How am i going to get  my refund ? 

via check ? 

please get back to me regarding this issue 

thank you 

DDavis 

[phone number removed]

or email me is fine 

 

 

 

 

 

 

 

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1 Replies
Level 15
May 1, 2022 8:17:19 AM

If you e-filed:

Banking information for direct deposit is wrong

If you entered incorrect banking information for your refund or used a closed or incorrect account, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.  Then the IRS will issue a paper check and mail it to the address you put on your tax return.  Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-answers/irs-procedures/refund-inquiries/refund-inquiries-18