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New Member
posted Jan 26, 2020 1:56:07 PM

Different tax return amount given VS after submitted

When Uploading my W2s and completing all questions... why did the total refund amount change after submitting via e filing compared to what my tax return should have been? 

0 5 572
5 Replies
Expert Alumni
Jan 30, 2020 3:39:15 PM

Are you saying that the ‘refund meter’ in the upper left hand corner of the screen said $X after the state and Federal review and immediately before filing?

 

Then the e-filed amount turned out to be $Y?  With no explanation of the difference and no Federal or state offset of your refund?

 

Or are you saying the following?

 

The ‘refund meter’ in the upper left hand corner of the screen changes as you enter the first, second, then third W-2

 

The ‘refund meter’ changes again after you enter deductible expenses and establish your eligibility for credits.

 

As a rule, the ‘refund meter’ tends to look bigger as you start your tax return because the numbers on your first W-2 are ‘shielded’ by your tax return standard deduction.  Subsequent W-2’s are entered after your standard deduction has been ‘used up’ and the ‘refund meter’ tends to go down with each W-2 that you enter.

 

In addition, as you add income, you may move to a higher tax bracket and the total income is recalculated at a higher percentage.  'Refund meter' goes down.

 

Then expenses and credit information are added and they tend to increase the ‘refund meter’.

 

The ‘meter’ recalculates with each piece of data that is entered.  Add income, refund tends to go down.  Add deductible expenses and credits, refund tends to go up.

New Member
Feb 1, 2021 12:52:19 PM

Upon completing my returns, I showed a refund due to $1790, less the $120 fee for processing state and e-filing, this giving me a net refund of $1670. It now shows a refund of $1593. Why? What caused the additional deduction of $77? 
please advise. 

Intuit Alumni
Feb 1, 2021 1:12:51 PM

Do have any other TurboTax fees being deducted from your tax refund? If you selected to have your TurboTax fees deducted from your federal refund, there may be an additional fee for the Refund Processing Service

 

You can view a breakdown of your TurboTax charges by signing in to your online return. Once you have signed in and selected to continue your return, select Tools from the My Account drop-down list in the upper right corner. In the pop-up window, select My Fees to get a breakdown of your TurboTax charges.

 

 

Please click the following links to learn more:

 

Why did the TurboTax Refund Meter change after filing?

How do I remove the Premium Services bundle

New Member
Feb 26, 2021 9:26:09 AM

I receice a deposit in my bank acount differen than what my refund was suppose to be. 

It came from  ORIG GREEN DOT BANK.

Is this from Turbotax?  

Is this my refund? 

Please have some one call me at [phone number removed]

Edwinia [removed]

Intuit Alumni
Feb 26, 2021 9:31:57 AM

It is best to contact TurboTax support for assistance with tax questions. We are unable to help with personal account situations over the public forum. 

What is the TurboTax phone number?