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Returning Member
posted Feb 26, 2023 4:38:54 AM

Desktop software says pending, email says rejected.

Im using desktop software.

 

I got rejected and want to fix it.  problem is the DESKTOP software keeps saying pending.  never has it changed to rejected.  How do I get DESKTOP software to relize its rejected?

 

Issue was a typo on SS number.  Im ready to fix but DESKTOP software keeps saying pending, (after days of waiting)

 

I have filed both FED/STATE and paid the State filing fee.  If I start over the taxes I can not file electronic as I have already used my 5 free federal (with this rejected one) and then I have paid the state fee but got nothing  for the fee paid.

 

How do I file electronic both Fed and State under the desktop software with out buying another electronic filing fee? (remember I already filed 5 Fed returns, kids used the software too)  AGAIN I AM NOT DOING ONLINE I AM USING DESKTOP SOFTWARE. 

 

Why will the software not acknowledge the rejected Fed return?

 

Kevin

0 4 375
4 Replies
Intuit Alumni
Feb 26, 2023 12:15:36 PM

Please follow the instructions here to fix the rejection. 

 

If you are still having trouble, please click here to speak with us by phone to look into this further. 

Level 1
Apr 2, 2023 8:42:56 AM

Hi Kevin, I'm in same boat as you. Did you resolve the Desktop issue? The link says it's for the online version.

Thanks, Mike

Returning Member
Apr 2, 2023 1:13:59 PM

yes and no

 I ended up rekeying the whole thing.  it never allowed me to 'correct '  

 

re-filed and accepted.

 

Kevin

Level 1
Apr 2, 2023 4:25:19 PM

Thanks Kevin, I'm going to mail it in.