My card got sent in feb from credit karma through turbo tax it wont let me change my old number to my new number without verifying my old number that i dont have so what do i need to do all i want is a replacement card because mine was either lost or stolen even as far as them asking for my id its exspired but its me and they wont take it
@Polani Vaimoe You do not mention what kind of card you had. There are users who have Credit Karma cards and users who have TurboTax prepaid Visa cards----we do not know what you had. We cannot help with stolen/lost cards from the user forum. You have to go through the issuer of the card.
If you had a prepaid Visa
No one in this user forum can access your Visa account or help with it.
For help with your pre-paid Visa card:
Call (888) 285-4169
There is a “Help” link in the top corner of the web site for the card:
https://www.turboprepaidcard.intuit.com/
LOST CARD
Ignore the prompt asking for your card number. Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.
The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.
If your card was from Credit Karma:
https://ttlc.intuit.com/community/intuit-account/help/is-credit-karma-a-part-of-turbotax/00/2092900
Send to me at [PII removed] my name [PII removed]
@4dd113d58b07 This is a public forum. Please remove your address and your name from the message you posted. Click on the 3 dots in the upper right corner of your message and click on Edit.
Please refer to the Credit Karma Help Center for further assistance with your card.
I have a new credit card. Please explain how I can give it to you
@neal donner wrote:
I have a new credit card. Please explain how I can give it to you
Sign onto your TurboTax account - https://myturbotax.intuit.com/
On the bottom left of the TurboTax web page click on Intuit Account
Click on Payment methods
Click on Add Payment Method