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Returning Member
posted Mar 6, 2022 1:13:57 PM

credit card info acceptance etc

I have tried use a valid credit card several times. I have entered the correct information each time. I get a notice that the information could not be verified. That is impossible because I use that credit card a lot. Every bit of information I provided is correct. What is going on? I need to have an interchange with a person not a bot.

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2 Replies
Intuit Alumni
Mar 6, 2022 5:25:20 PM

Try deleting your browser's cookies. Please see this Turbo Tax FAQ regarding  How to delete cookies! If that doesn't work, try using a different browser all together. 

 

If that doesn't resolve your issue, please contact us at customer support so we can further assist you.

 

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Returning Member
Mar 10, 2022 12:51:44 PM

I am on the 2nd day, with the 2nd "customer support" person, dealing with this problem! Is TT processes CC payments using Russian company services?