To contact TurboTax customer
service/support use their contact website during business hours. If the
problem concerns any type of refund for fees, use the key words billing issues and do
Not use the word Refund or
you will get a phone number for tax refunds.
Submit your question/problem during
business hours and then use the option for Call (a phone number will be
provided for Call) to speak directly with a TurboTax agent –
https://support.turbotax.intuit.com/contact/