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Returning Member
posted Jan 9, 2024 2:31:52 PM

Cannot access forms and worksheets

Yes, I have read the prior posts on this but I cannot add a state or access all of my forms and worksheets. How do I access all of my forms and worksheets? I can print the forms but have no way to see the worksheets. Very frustrating. Considering canceling TurboTax and going to an accountant as this is frustrating and NOT what I initially liked about TurboTax.

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18 Replies
Level 15
Jan 9, 2024 2:47:39 PM

Are you trying to see your 2023 return with all of the forms and schedules?   With online TurboTax you do not have direct access to the forms and schedules until you pay your fees.     Before then, you can only preview your 1040 and the three schedules.

 

PREVIEW 1040

 

https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing

Click on Tax Tools on the left side of the screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.

 

 

When you use the CD/download, that software has Forms Mode and you can see all of the forms and schedules at any time.

Returning Member
Jan 9, 2024 3:06:28 PM

No I'm not looking for 2023 - I am looking for 2022.

 

And yes, I know you can't see the forms for 2023 until you pay. Not sure I will use TurboTax again this year after all the frustration with their phone robot and AI that doesn't work.

Level 15
Jan 9, 2024 3:07:55 PM

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

Start a 2023 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

 

 

 

 

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

 

 

You can get a free transcript from the IRS or for a fee of $43, an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

 

 

 

SAVE YOUR TAX RETURN !

 

EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc. 

https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return

https://ttlc.intuit.com/questions/1899779-what-s-the-difference-between-the-tax-data-file-and-the-pdf-file

 

https://ttlc.intuit.com/questions/1912466-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-for-windows

 

 

NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.

Returning Member
Jan 9, 2024 3:09:33 PM

So you are saying that I have to start a 2023 return before I can access all of my 2022 forms AND worksheets?

Level 15
Jan 9, 2024 3:10:57 PM

Yes----you just have to enter enough personal information to get the side menu to open up and give you access to the past year returns.

Returning Member
Jan 9, 2024 3:12:05 PM

Definitely not intuitive. Thank you.

Returning Member
Jan 9, 2024 3:17:11 PM

I still can't access all of my 2022 forms and worksheets after starting a 2023. How?

Level 15
Jan 9, 2024 3:18:44 PM

Did you save them as a pdf last year?

 

 

@Critter-3  ?  @VolvoGirl ?

Returning Member
Jan 9, 2024 3:19:53 PM

Yes, I saved a copy of my tax return but I did not save all of the worksheets.  This is what I am looking for - not just the tax forms but the worksheets.

Level 15
Jan 9, 2024 3:24:02 PM

I paged a couple of other people who might have some ideas for you.  You will need to wait for them to notice and respond.

Level 15
Jan 9, 2024 3:24:43 PM

We assume you used the Online version last year?  Now that they closed 2022 they saved it with all the worksheets.  Just try downloading the pdf again.  All the worksheets should be in the same pdf file after your return.  

Returning Member
Jan 9, 2024 3:24:51 PM

Or just hire an accountant.

Returning Member
Jan 9, 2024 3:25:44 PM

No they do not. The forms are there but not the worksheets.

Returning Member
Jan 9, 2024 3:26:46 PM

And yes, I used the online version.

Level 15
Jan 9, 2024 3:28:32 PM

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

Returning Member
Jan 9, 2024 3:31:26 PM

Yes. I tried that and got the run around from the robot. Very frustrating.

Level 15
Jan 9, 2024 4:19:53 PM

The current PDF file available for the 2022 tax year has all the worksheets included ... download a fresh copy today.

 

 You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

Start a 2023 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

Level 15
Jan 9, 2024 4:22:30 PM

  1. From Tax Home, scroll down and select Your tax returns & documents. Select the year you want and select Download/print return (PDF).

Note: If the year you're looking for isn't there, it might be in a different account. Go here to find all of your accounts. One of them should have the return you're looking for.