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Returning Member
posted Dec 22, 2019 1:17:53 PM

Cancel

Please discarded my request on the federal return there's no way I won't be getting nothing back so I did something wrong 

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3 Replies
Level 15
Dec 22, 2019 2:16:06 PM

No one can see your tax return or access your account to do anything to it.  You are the only one who can access your TurboTax account.  If you made a mistake then you can clear it and start over.  You do realize it is way too early to have all of your information for a 2019 return, right?  Employers have until January 31 to issue W-2's, and banks and other financial institutions have until the end of January to send your 1099's, 1098's, etc.

 

CLEAR AND START OVER

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over

New Member
Jan 31, 2020 7:07:58 PM

Can u cancel my tax return because I'm let somebody else do my tax

Level 15
Jan 31, 2020 7:10:24 PM

Did you file it from Turbo Tax yet?  You can't cancel if you already filed it unless it rejects for something.

 

You can try to clear all of the information in your TurboTax account for this year but you will need to Contact Customer Support  to have an account deactivated for more of a resolution.

 

To clear the information for this year use our clear and start over featurein TurboTax Online as long has you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, please see this TurboTax FAQfor more information:

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444