Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Dec 19, 2024 9:32:09 AM

Can you cancel my subscription?

I no longer want to subscribe to TurboTax and need my subscription cancelled.

0 4 850
4 Replies
Level 15
Dec 19, 2024 10:01:00 AM

You have to do that for yourself.  No one in the user forum can do that for you.

https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscription/00/25548

 

Level 15
Dec 19, 2024 10:01:31 AM
New Member
Jan 27, 2025 3:26:20 PM

Yes I am having to many issues with e file. I revisit too many times now

Expert Alumni
Feb 3, 2025 12:21:28 PM

If you're using TurboTax Online, close the program, clear your Cache and Cookies, then open the program and go through the FILE section again from the beginning.  Here's how to Contact TurboTax Support for more help.

 

If you could be more specific about the Efile issues you're having, we'll try to help.

 

Here's How to Cancel My TurboTax Account. 

 

If you're in TurboTax Online and don't want to finish your return and Efile it, just abandon it.  All unfinished returns will be deleted after tax filing season, plus extension. 

 

@aynnie676