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Level 1
posted Mar 18, 2025 6:49:11 AM

Can't save returns to PDF on Mac version

I read two work arounds (save as PDF, and Preview from File menu) but neither worked for me. I just get the message that TurboTax is not responding and have to force quit. Any other suggestion?

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2 Replies
Expert Alumni
Mar 18, 2025 7:20:32 AM

The issue that you are describing has been reported and TurboTax is diligently working in having this fixed as soon as possible. However, the expected release date is not for another 2 weeks. Please sign up to be notified for updates when this issue is rectified using the following link.

 

Why am I not able to Save to PDF on TurboTax Desktop MAC?


 

Level 1
Mar 18, 2025 7:42:11 AM

Thank you for your reply. Actually, I called Support and they sent me a link to view my desktop. As we were talking, I pressed Save for Your Records (same window as File a Return) and Print Returns button progressed further along than it had before. We waited while the "not responding" issue appeared to be happening again, but then... it worked! Don't know why. Maybe others can try waiting a long while for it to work?