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New Member
posted Jan 23, 2020 9:27:19 PM

Can’t retrieve temporary card info

0 3 608
3 Replies
Intuit Alumni
Jan 26, 2020 2:32:55 PM

Please check your junk/spam folder in your email account. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder or are having trouble creating an account or logging into your Turbo Prepaid Card online account,

call them toll-free at (888) 285-4169

 

Please refer to the following help article for more information. About the Refund Advance temporary card - Community 

Returning Member
Jan 28, 2020 5:19:36 PM

Can you re send the information? I call the number and it asks for my card number I do not have it 

Intuit Alumni
Jan 28, 2020 5:29:10 PM

For the Refund Advance, you should receive an email with instructions on how to create your online account. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you are still having issues with creating an account, or logging into your Turbo Prepaid Card online account, you can use the link below for assistance:

 

About the Refund Advance temporary card