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New Member
posted Apr 5, 2020 6:33:23 AM

Can't print my state returns?

0 16 2012
16 Replies
Intuit Alumni
Apr 6, 2020 10:46:47 AM

Please see the below TurboTax FAQ for assistance with troubleshooting your printing issues in TurboTax:
https://ttlc.intuit.com/community/printing/help/troubleshoot-printing-issues/00/25958

New Member
Apr 8, 2020 11:30:27 AM

Need help printing the Ca State Return!

New Member
Apr 8, 2020 11:32:58 AM

Are you there?

Intuit Alumni
Apr 8, 2020 12:04:06 PM

Please review the following instructions to print a copy of your tax return after filing.  

CD/Download: 

How do I print a copy of my return filed in the Tu ... 

TurboTax Online: 

How do I get a copy of a return I filed this ... - TurboTax 

 

Please review the instructions to print before filing.

Can I print a copy of my TurboTax Online return before I ...

Level 2
Apr 10, 2022 2:22:30 PM

Unfortunately this does not solve the problem for printing a maryland tax  return.  there is no trouble with the federal return by itself.  whatever route one choose, either through the file menu or at the 'saving  a return  for your records' step, the program simply crashes.    I am  using the cd version and have installed the latest updates.  

Intuit Alumni
Apr 11, 2022 11:45:34 AM

If you tried all the troubleshooting steps provided in the thread have and already checked for updates as mentioned, you may try uninstalling and reinstalling the software. The steps for doing so can be found below @theodorw.

 

How to uninstall Turbo Tax for Windows

 

How to reinstall Turbo Tax for Windows

 

Remove and Reinstall Turbo Tax for MAC

Level 2
Apr 11, 2022 11:59:48 AM

thanks.  I had already tried that before the recent round of updates.  if I reinstall now, will all the updates automatically appear?

Intuit Alumni
Apr 11, 2022 12:24:37 PM

Please see this Turbo Tax help article. 

Why can't I print out my forms?
https://ttlc.intuit.com/community/printing/help/why-can-t-i-print-out-my-forms/00/27320

 

Level 2
Apr 11, 2022 12:51:53 PM

hi, I followed the procedure you outlined.  the program still has no trouble printing the federal return but crashes when I try to print the state return.  do you think my disc could be defective?  should I go through the procedure again and try downloading?

Level 2
Apr 11, 2022 12:54:53 PM

this is not correct.  the maryland forms are ready.

Intuit Alumni
Apr 11, 2022 1:13:34 PM

Have you tried to manually update the software?

 

Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)
https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business/00/26041

 

Level 2
Apr 11, 2022 1:17:56 PM

I have a mac.  

 

I followed the instructions from Ebony A to  remove and reinstall TurboTax for Mac'

 

one new update was installed.  checking  for updates indicates I'm up to date.

Intuit Alumni
Apr 11, 2022 5:21:59 PM

Were you able to print after following those steps? @theodorw

Level 2
Apr 11, 2022 6:26:06 PM

no.

Level 2
Apr 11, 2022 6:26:50 PM

I sent you a message before.  I wonder if my disc is defective in some way.  

Intuit Alumni
Apr 11, 2022 6:49:56 PM

If none of the above articles have worked to help print your state return, please reach out to our TurboTax Customer Care team for further assistance. 

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below. Use the web form and type your question or a keyword.  You will get an appropriate phone number for your issue. (You will not get a phone number if you use the link outside of operating hours.) We're open daily from 5:00 AM to 9:00 PM PT.
What is the TurboTax phone number?

@theodorw