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New Member
posted Jun 6, 2019 1:41:37 AM

Can I get any information on my refund?

So the "Track my refund" function provides no insight to when I can expect my tax return. I really could use that money and I deserve a timeline. Thank you.

0 5 732
5 Replies
Level 15
Jun 6, 2019 1:41:38 AM

What do you see at this IRS website?  That's the only information that would be available to anyone.
<a rel="nofollow" target="_blank" href="http://www.irs.gov/Refunds">http://www.irs.gov/Refunds</a>

How long has it been since you filed?  The IRS says most people get their refunds within 21 days.  If it's been longer than 21 days, we can tell you how to phone the IRS to see if you can learn any details about the delay.

New Member
Jun 6, 2019 1:41:40 AM

It's been like two months. It just says it's been received and processed

Level 15
Jun 6, 2019 1:41:40 AM

Is it being processed (i.e., still processing), or has been processed?  That would have 2 different meanings.

I presume you mean the IRS still says it is being processed.   See the info I left you below on how to phone the IRS.

Level 15
Jun 6, 2019 1:41:42 AM

If your return has been processing longer than 21 days, here's how to phone the IRS to see if you can learn anything about the delay.

IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri.

Listen to each menu before making the selection.
 
First choose your language. Press 1 for English.

  • Then do not choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent, but there is likely to be a long wait.


I usually use a speakerphone so I can work on something else while waiting.


Level 15
Jun 6, 2019 1:41:44 AM

@dupidsk8ter
I tested this IRS phone tree sequence again today, and the IRS has changed one of the menu options.  I have corrected the sequence above.  If you were emailed the original answer, please return to the forum to see the corrected info.