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New Member
posted Jan 30, 2026 7:21:14 AM

Can I get a refund?

Order //PII removed// Order date: January 28, 2026 Payment method: MASTERCARD Card number: //PII removed//Expiration: //PII removed// Order Status: Payment Completed Cardholder details: //PII removed// TurboTax Online Do It Yourself Deluxe 2025 $39 TurboTax Online State 2025 $39 never finished my 2025 taxes

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2 Replies
Level 15
Jan 30, 2026 7:25:38 AM

Please remove all of your personal information from the post, this is a public website that can be viewed by anyone.

 

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Level 15
Jan 30, 2026 9:05:26 AM

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.