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Returning Member
posted Mar 18, 2020 6:47:35 PM

Call me

Please l want someone to call me

0 7 470
7 Replies
Level 15
Mar 18, 2020 6:49:39 PM

Sorry no one can call you.  You have to contact them.  Contact Customer Service
5am-9pm Pacific Time Monday - Sunday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

if you are using the Free Edition it doesn't have phone support so you have to post your questions here in this public forum.

Returning Member
Mar 18, 2020 6:53:33 PM

Call my number 

Level 15
Mar 18, 2020 7:00:49 PM

Sorry we can't call you.

New Member
Mar 21, 2020 12:50:14 AM

Can you help me please to find out what happened to my tax return I just want to make sure went through or not ??

Level 15
Mar 21, 2020 4:41:19 AM

@Zaynabnasir5

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here? 

https://www.irs.gov/refunds           Or does your account say “Ready to Mail?”

 

Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

New Member
Mar 27, 2020 1:02:31 PM

I received confirmation that the IRS has approved my E file for State and Federal

I can retrieve my Federal voucher and printed it for payment.

 

However I cannot retrieve my California State Voucher for payment.

I have printed State and Federal Tax Returns and did not see the Voucher for California?

Whats Up? Exhausted from working on this , Please Help!  Funmilayo. Please Call

Jacob [phone number removed]

Level 15
Mar 27, 2020 1:04:56 PM