You would need to contact the IRS if you never received your Refund for 2022. No one at TurboTax knows where anyone's refund is.
I'm surprised someone from your old workplace didn't forward it to you.
They may have returned it to the IRS, however,
Start with this link for Where's My Refund?
Call the IRS at 800-829-1954 (toll-free) and use the automated system, or speak with a representative by calling 800-829-1040 (see telephone assistance for hours of operation).