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New Member
posted Sep 16, 2020 6:55:15 AM

Address Change

I received an email from you claiming that I have a new address change in the system. This is jot correct. What must I do?

0 2 401
2 Replies
Alumni
Sep 18, 2020 7:06:44 PM

I have no idea why you'd receive such a email from TurboTax.  Be sure that you don't reply or click on a link in that email.

 

Here's what I'd recommend:

Log into your TurboTax account and verify the accuracy of all the information you have there.  Once you're certain that everything is correct, you should be good.  The TurboTax FAQ I'm linking below contains instructions on verifying your TurboTax account info.

 

How do I update my TurboTax account information? 

 

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**Please click "Mark As Best Answer" if your question has been resolved. Thank you.

Level 15
Sep 18, 2020 7:11:05 PM

Could it be for someone else?  If you are getting emails for someone else see this

https://ttlc.intuit.com/community/security/help/i-received-a-turbotax-email-or-text-message-addressed-to-a-stranger-do-i-need-to-worry/00/26399

 

You should forward any suspicious emails to spoof@intuit.com

Here is the Intuit main security page.  See Security Alerts listed in lower right box

https://security.intuit.com/index.php