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New Member
posted Jan 8, 2024 12:29:52 PM

Access is Denied

When attempting to log in to TurboTax, I receive the message Access is Denied. Not sure why...

0 4 1951
4 Replies
Expert Alumni
Jan 8, 2024 1:16:24 PM

Can you give us more information? Desktop or online? 

New Member
Jan 8, 2024 1:59:10 PM

Online

Expert Alumni
Jan 8, 2024 2:43:25 PM

It sounds like you are may be entering the wrong user name or password. If not, try clearing your cache and cookies on your browser, or using a different browser all together.

 

If you still have problems, call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

New Member
Oct 11, 2024 4:37:16 PM

Have you used TurboTax Offline lately?