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New Member
posted Mar 1, 2025 9:24:40 AM

$5

Why am I charge $5 for downloading Turbotax when I paid in Sams Club already (with no CD!)?

0 2 290
2 Replies
Expert Alumni
Mar 3, 2025 1:55:18 PM

We'd love to help you complete your tax return, but need more information. Can you please clarify your question? Are you sure you bought authentic TurboTax software?

Level 15
Mar 3, 2025 2:00:30 PM

There is no extra charge to download the program after you buy the 16 digit License Code.  

How to install and Activate the Desktop CD/Download program with a License Code

How to install TurboTax CD/Download software with license code

 

When you bought it at Sam’s store did you get the License Code?  Some people haven’t been going to the pickup window to get the actual package with the code after they pay.