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Level 1
posted Feb 20, 2025 10:47:32 AM

5 Day Advance Fail

I’ve been doing business with Turbo Tax for the past consecutive 12 years at the very least. I even do my family’s taxes through them every year and recommend them to everyone. They’ve been stellar until this year.  I opted for the 5 days early which would prevent me from having to take other routes. Now today is that day, the awaited make or break me 5th day prior to my refund date, and account balance $-7.00.  I log in to turbo tax and first thing I see is we couldn’t send your money early so we didn’t take the 25 bucks. Wait-what?! You tell me now??!!!!! On this day?!!! I trusted in this software.  Five days early may seem ridiculous but those few days are so very much this year. Anyone else?

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1 Replies
Expert Alumni
Feb 25, 2025 9:53:11 AM

I understand how important it is to know when your refund will arrive.  The best place to confirm where your refund is, is through the "IRS Where's My Refund site"