Sorry----e-filing for a 2018 return closed forever after October 15, 2019. You cannot e-file it. Save it it to a flash drive and print it at a printer somewhere else--a friend, relative, Staples...etc.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
why did I just pay $90 bucks then? I want a refund ASAP!
You paid for the use of software to prepare your 2018 return. E-filing always closes for a tax year by mid-October. After that a late tax return has to be printed, signed and mailed.
But call Customer Support and let them explain it to you.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 9 p.m. Pacific time
You can see what you are being charged for by following the instructions in this FAQ:
If you have not filed your tax return, then please follow the directions in this FAQ to remove all unwanted fees:
https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051
@KatrinaLO User purchased 2018 software and is upset because he cannot e-file a 2018 return.