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Returning Member
posted Dec 17, 2019 11:27:44 AM

2018 amendment software Mac

How do I access the 2018 amendment software for a mac? The link only provides a download for windows users.

2 15 6944
15 Replies
Level 15
Dec 17, 2019 11:30:47 AM

See this TurboTax support FAQ for amending a 2018 tax return originally completed and filed using the online editions - https://ttlc.intuit.com/community/tax-topics/help/how-do-i-amend-my-2018-turbotax-online-return/01/961385

 

A Mac download is not required to amend a 2018 online tax return.  You amend the 2018 return online.

Returning Member
Dec 17, 2019 11:34:12 AM

You have to download TurboTax desktop 2018 to amend the return, and the links are only for windows. 

Returning Member
Dec 17, 2019 11:36:12 AM

Amend (change) 2018 return

How to amend your 2018 return

  1. Download your .tax file
  2. Then download TurboTax Desktop 2018
  3. Finally, open your .tax file using TurboTax Desktop 2018, and amend your return. Learn more

Level 15
Dec 17, 2019 11:43:45 AM

As stated in the Support FAQ for amending a 2018 online tax return - https://ttlc.intuit.com/community/tax-topics/help/how-do-i-amend-my-2018-turbotax-online-return/01/961385

  1. Sign in to TurboTax.
  2. Scroll down to Your tax return & documents (you may need to select Show), select 2018 and then Amend (change) return.
    • If you only see the option to amend 2017 or earlier, it's because you can't amend an unfiled 2018 return. Instead, just select Pick up where you left off, make your changes, and disregard the rest of these instructions.
  3. Select Amend using TurboTax Online.
  4. Carefully follow the instructions. Don't worry if your refund changes to $0. This is normal on amended returns.

If you do not see the option - Amend using TurboTax Online.  Contact TurboTax support for assistance.  All 2018 online tax returns can now be amended online, not with the amend software.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Returning Member
Dec 17, 2019 12:02:12 PM

There is not an option to amend online. Just the instructions I provided above. You cannot speak to representative when you call the numbers provided. 

Level 15
Dec 17, 2019 12:38:06 PM

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

 

On the contact website edit the program being used to CD/Download and the Edition being used to Deluxe.

On the following screen enter your information for receiving a phone call.  Then click on the blue button labeled

Get Phone Number

New Member
Dec 30, 2019 11:18:27 AM

Doesn't allow you to amend online for 2018. Im stuck. 

 

Level 15
Dec 30, 2019 12:39:34 PM


@senaharlley1996 wrote:

Doesn't allow you to amend online for 2018. Im stuck. 

 


If you are unable to amend the 2018 tax return using the online edition then contact TurboTax support for assistance.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

 

On the contact website edit the program being used to CD/Download and the Edition being used to Deluxe.

On the following screen enter your information for receiving a phone call.  Then click on the blue button labeled 

Get Phone Number


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

 

Level 3
Feb 3, 2020 1:13:06 PM

I filed my 2017 & 2018 with Turbotax and I need to amend both years. I can choose MAC version for 2017 but not 2018? what's going on?

Level 3
Feb 3, 2020 1:15:27 PM

That is incorrect. I still can not amend my 2018 at all and it still only shows Windows version-no MAc version.

Intuit Alumni
Feb 3, 2020 1:26:59 PM

Which version are you trying to purchase? I see at this link: https://turbotax.intuit.com/personal-taxes/past-years-products/ the deluxe, premiere, and home and business have MAC versions but Business version for Corporation, partnership and trusts does not. 

Level 15
Feb 3, 2020 2:04:38 PM


@Puravida143 wrote:

That is incorrect. I still can not amend my 2018 at all and it still only shows Windows version-no MAc version.


The link pointing to Select Amend using TurboTax Online in the FAQ for amending a 2018 tax return does not exist on the Tax Home web page.

Reported to TurboTax Moderators.

 

Contact TurboTax support and request a download of the 2018 Mac desktop software so that you can amend the 2018 online tax return.  There should be no charge to you for the Mac download.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 3
Feb 4, 2020 8:10:59 AM

No, there is no option for MAC so not able to choose Basic or Business. Also, I was told yesterday as with my 2017 which I amended with no issues, it is Free to amend.

Level 15
Feb 4, 2020 8:16:14 AM


@Puravida143 wrote:

No, there is no option for MAC so not able to choose Basic or Business. Also, I was told yesterday as with my 2017 which I amended with no issues, it is Free to amend.


Did you read the answer I provided to you yesterday, shown directly below your current message?

Level 3
Feb 4, 2020 1:49:38 PM

Yep I did--also spent 1 hr this morning with a Turbo Live person, it did not work. I finally gave up and downloaded the Turbo Basic for Mac and that finally downloaded, however when the 2018 edition launched my w-2 from 2018 was not imported directly like my 2017 was. They wanted to me start from scratch? made no sense-I had absolutely no issues amending my 2017.