Some TurboTax Online customers who had a child who was born and died this tax year and did not have a SSN may be experiencing an issue when completing their return.
We're sorry for your loss. We’re currently working to resolve this issue. To complete the return now, follow these steps:
Note: If your TurboTax navigation looks different from what’s described here, learn more.
- Select Federal Review.
- On the Let’s take care of these details now screen, select Answers to review, and then select Review.
- In Check This Entry, in the dependent’s SSN entry field, enter DIED.
- Select Continue.
- Continue through the rest of the federal review.