Some TurboTax Online customers who had a child who was born and died this tax year and did not have a SSN may be experiencing an issue when completing their return.
We're sorry for your loss. We’re currently working to resolve this issue. To complete the return now, follow these steps:
- Select Federal Review
- On the Let’s take care of these details now screen, select Answers to review, and then select Review
- In Check This Entry, in the dependent’s SSN entry field, enter DIED
- Select Continue
- Continue through the rest of the federal review
