You may receive the following error message when trying to open your file in TurboTax CD/Download.
- Select Start a New Return.
- Go to your State Taxes tab.
- Download the states you need.
- There may be a fee if you need more than one state or your version of TurboTax does not include one free state download.
- Close TurboTax.
- Reopen TurboTax.
- Open the file that generated the error.