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I can't find my license code

SOLVEDby TurboTaxTurboTax Windows11Updated January 05, 2022

Your license code is a 16-character combination of letters and numbers (XXXX-XXXX-XXXX-XXXX) that verifies the software and allows you to finish installing and begin using TurboTax.

Note: The 2019 product has a 14-character combination of letters and numbers (XXXX-XXXXX-XXXXX).

Here’s where to find it.

You can find your license code:

  1. On your order confirmation screen.
  2. In your email confirmation.
  3. In your My downloads folder.
    • Go to turbotax.intuit.com. Under the Products & Pricing menu, select Access my downloads.
    • Sign in to your account. Make sure it's the same one you used to purchase the software license.
    • Select Downloads. Your license code will be shown under the TurboTax product name.
    • Return to the install screen and enter the code to continue.
    • You can copy/paste the code into the entry fields.

You can find your license code:

  1. In your notification email.
  2. In your My downloads folder.
    • Go to turbotax.intuit.com. Under the Products & Pricing menu, select Access my downloads.
    • Sign in to your account. Make sure it's the same one you used to purchase the software license.
    • Select Downloads. Your license code will be shown under the TurboTax product name.
    • Return to the install screen and enter the code to continue.
    • You can copy/paste the code into the entry fields.

Still can’t find your code? Contact us.

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