I can't find my license code

by TurboTax• Updated 1 week ago

Your license code is a 16-character combination of letters and numbers that verifies the software and allows you to finish installing and begin using TurboTax.

Here’s where to find it.

If you downloaded TurboTax directly from TurboTax.com

You can find your license code:

On your order confirmation screen.
In your email confirmation.
In your My downloads folder.
- Go to turbotax.intuit.com. Under the Products & Pricing menu, select Access my downloads.
- Sign in to your account. Make sure it's the same one you used to purchase the software license.
- Select Downloads. Your license code will be shown under the TurboTax product name.
- Return to the install screen and enter the code to continue.
- You can copy/paste the code into the entry fields.

On your order confirmation screen.
In your email confirmation.
In your My downloads folder.
- Go to turbotax.intuit.com. Under the Products & Pricing menu, select Access my downloads.
- Sign in to your account. Make sure it's the same one you used to purchase the software license.
- Select Downloads. Your license code will be shown under the TurboTax product name.
- Return to the install screen and enter the code to continue.
- You can copy/paste the code into the entry fields.

If you downloaded TurboTax through TurboTax Advantage

You can find your license code:

In your notification email.
In your My downloads folder.
- Go to turbotax.intuit.com. Under the Products & Pricing menu, select Access my downloads.
- Sign in to your account. Make sure it's the same one you used to purchase the software license.
- Select Downloads. Your license code will be shown under the TurboTax product name.
- Return to the install screen and enter the code to continue.
- You can copy/paste the code into the entry fields.

In your notification email.
In your My downloads folder.
- Go to turbotax.intuit.com. Under the Products & Pricing menu, select Access my downloads.
- Sign in to your account. Make sure it's the same one you used to purchase the software license.
- Select Downloads. Your license code will be shown under the TurboTax product name.
- Return to the install screen and enter the code to continue.
- You can copy/paste the code into the entry fields.

Still can’t find your code? Contact us.