TurboTax HelpTurboTax HelpIntuit

What's a tax prep assistant?

by TurboTax1 Updated 1 week ago

Think of an assistant as your concierge to TurboTax Full Service. They're real people who can answer questions, help you upload documents, and match you with the right expert to prepare and file your tax return.

When you’ve finished answering questions about your tax situation, an assistant will spend time with you, gathering info and checking your documents. They can help match you with an expert, and set up your call with the expert.