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How do I upgrade or switch to a higher version of TurboTax Online?

SOLVEDby TurboTaxTurboTax Online6128Updated March 17, 2022

You can upgrade or switch to a higher version of TurboTax after you've started your 2021 return.

To upgrade your version of TurboTax:

  1. Make sure you’re signed into TurboTax and have opened your return.
  2. If you don't see this option, select Upgrade from the menu.
    • If you don’t see the menu, select the menu icon from the toolbar.
  3. Select the version you'd like to upgrade to.
  4. We'll prompt you to pay if you want to print or e-file your taxes. You can also prepay at any time:
    • Select File from the menu. (Don’t worry, you don’t have to file taxes—this just gets you to the payment section.)
    • Select Start or Revisit next to Review your order.
    • You’ll see a summary of your order. Select View payment options.
    • Keep going until you see How would you like to pay for TurboTax? On that screen, select Pay with Credit Card.
    • Enter your credit card information and select Continue.

Once you’ve paid you can go to Tax Home to access your upgraded features.

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If you only need your adjusted gross income (AGI), we can help with that. The IRS also provides transcripts and copies of past tax returns.

How do I upgrade to Full Service?

  1. Make sure you’re signed into TurboTax and have opened your return.
  2. Select Do my taxes for me.
    • If you don't see this option, select Upgrade from the menu.
    • If you don’t see the menu, select the menu icon from the toolbar.
  3. Select the version you'd like to upgrade to.

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