TurboTax HelpTurboTax HelpIntuit

What if I forgot my User ID or password?

SOLVEDby TurboTax3110Updated 4 weeks ago

Follow these steps to sign in to your Intuit Account:

  1. Go to the account recovery page
  2. Enter one of the following:
    • Phone number (recommended)
    • Email address
    • User ID
  3. Follow the instructions. We'll customize them based on the info you provide and whether we recognize the device

Once you're done, we'll either send you a code to help you recover your account, or give you a list of accounts associated with your info.

If you’re still unable to recover your account, select Verify my account a different way on the Account Recovery page. We'll ask additional questions to verify your identity.

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