TurboTax FAQ
TurboTax FAQ
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About Refund Advance

While completing your taxes with TurboTax®, you may have the opportunity to apply for a cash advance provided by First Century Bank, N.A. Member FDIC1 on a TurboSM Prepaid Visa® Card issued by Green Dot Bank, Member FDIC. If eligible and approved for the loan, you will receive a no-interest loan equal to a portion of your refund in one of four amounts: $250, $500, $750, or $1,000. This offer is available for a limited time only.

How can I get a Refund Advance?

Some customers will have the opportunity to apply for a no-fee Refund Advance. The Refund Advance offer is not available to all customers at this time. Unfortunately, there is no way to self-select into the offer.

If you apply for a Refund Advance, your application will need to be approved by First Century Bank, N.A. before you can receive your advance.  You will also need to be approved for a Turbo Prepaid Visa Card.

If the Refund Advance offer is available to you, you will be able to select it in the Your refund info step of the File section. The Turbo Prepaid Visa Card option does not include a Refund Advance. Here’s an example of what you’ll see if you have the opportunity to apply for a Refund Advance.

Screenshot of Refund Advance option in TurboTax mobile app

You must completely fill out your tax return, including entering your tax forms (like a W2 or a 1099), before you can apply for Refund Advance. You cannot apply for Refund Advance after you file your taxes.

How fast can I get Refund Advance?

Once the IRS accepts your e-filed return and if you are eligible and approved for Refund Advance (a 0% APR loan with $0 loan fees) and the Turbo Prepaid Visa Card, you’ll be able to start spending online, typically within 48 hours of the IRS accepting your return.

After you’ve been approved for Refund Advance, we’ll email you instructions to set up your Turbo Card account. Once your account is set up, you’ll get temporary account details you can use to spend your refund advance funds online. We’ll also send you a physical Turbo Card in the mail. It should arrive within 5-10 business days. You can use your Turbo Card anywhere Visa is accepted in the U.S.

Note: Once you activate your physical Turbo Card, your temporary account information will expire.

The rest of your refund (minus any TurboTax fees) will be loaded on the same Turbo Card as your Refund Advance, typically within 21 days from IRS acceptance.

How much money can I get with Refund Advance?

You can receive a 0% APR loan equal to a portion of your tax refund, up to $1,000, in one of four amounts ($250, $500, $750, $1,000) with $0 loan fees.1

Are there any loan fees or interest charges for obtaining a Refund Advance?

There are no loan fees and 0% APR for obtaining a Refund Advance.1

How do I repay the amount of a Refund Advance?

The amount of your refund advance will automatically be deducted from your tax refund (along with any other agreed upon fees) when it’s received from the IRS.1

1 Important offer details and disclosures